Consultancy firms are big graduate employers and can offer a competitive salary, but not a lot of people understand what consultants actually do. We asked Olivia Pierce, 23, who is an associate at OC&C Strategy Consultants, and Ann Hyams, 22 , who works for LEK Consulting to demystify the job a bit.
What does a strategy consultant do?
OP Overall you’re looking at ways of making a business more competitive and making that competitiveness more sustainable in the long term. You’re assigned to a particular project and your typical responsibilities at associate level will involve a lot of research into particular companies or industries, analysis of the data you find and presenting that data in a way that is understandable for your team and your client. As you progress further in a project the research becomes more analytical.
Have you always known you wanted to go into consulting?
OP I had no idea at school but it was well advertised at university. I like the fact that it is so broad. You can pick a firm that does retail, media, services and telecoms etc and you don’t have to specialise in a particular sector until you know what you want to do.
AH I didn’t know until I went to uni when I went along to some careers events. The variety especially appealed to me. There’s such a wealth of industries. You change projects every 4-6 weeks, although there are some larger ones. It is very research based but you’re researching different things all the time.
Do you have to have work experience in consultancy?
OP I did do 2 internships whilst I was at uni but neither were directly consultancy based. I don’t think this was a big problem though. What they’re looking for with consultancy is more general market awareness and there’s many different types of work experience which can contribute towards that. I would say that one of the things my firm specifically look for is where your work experience background is, where you interned and how you can apply the things you’ve learned before to your career in consultancy. I would definitely recommend doing some work experience while you’re at university.
AH I didn’t do consultancy specific internships but I think they’re a good idea if you know that’s what you want to do. I didn’t so I tried one in HR for example before I went into consultancy. I think it’s important that you do something so you appear career driven and look more knowledgeable when it comes to interviews. It’s important that you’re interested in business.
How did you make the most of your internship?
OP I think it’s worth taking some initiative in organising internships and once you have them really making the most of them by pursuing different options, asking for work and not just sitting there not doing anything. There’s definitely something to be said for maintaining contact with the people you meet because they’ll inevitably go into similar kinds of careers. Even if you don’t get a job there afterwards it’s definitely good to have some contacts under your belt with people from different fields. Also, it’s important to remember that Internships are an extended interview so you’ve got to present yourself in a way which makes them think “yes I do really want to work with this person on a full time basis.”
AH I think before you start doing an internship you might not realise how much people actually take in. So make sure you wear appropriate clothing and think about what people are wearing in the office. Everything from the moment you walk in the office is really taken on board by people including the way you act around the office and whether you’re taking initiative and asking for work. You’ve also got to take into account before you start work whether that particular place is somewhere you want to work, not just is this a job that I want to do.
What has surprised you about your job?
OP I didn’t think I’d enjoy it as much as I am. Right from the start you are given lots of responsibility and particularly in the last project I did there was loads of client contact so you’re organising meetings and making contact directly. You do have to appreciate that it is long and hard work which I think is a bit of a shock to the system for some people.
What are the biggest misconceptions people have about strategy consultancy?
OP Sometimes people just associate strategy consultancy with long hours, Excel spreadsheets and not a lot of creativity. But at my firm there is an emphasis on work life balance and there is a social culture which I do really enjoy. There’s also a more creative side to it as well as it’s about putting your ideas forward and thinking outside the box because at the end of the day you are trying to help a business organise itself in a different way so that does require different insights.
AH I think there’s a general misconception about work that you have your work and you have your friends and those two things are separate. But I was very surprised as my firm organises things all the time. Your colleagues really are your friends as well which is really good if you’re working long hours.
Have you had a favourite moment so far?
OP I’ve only been working for 2 months but I have just finished a project where we had to go and present to senior management at a company and there were questions directed at me individually. Being able to answer those questions made me feel like I was contributing something to very high level management and I feel like my contribution has been valued and I’ve made a difference.
AH I’ve only been working for 3 weeks but the best thing for me is walking into the office every day and actually wanting to be there. Being able to see your slides in a presentation and thinking I can explain that because that’s what I worked for gives you a big sense of achievement for quite a little thing.
Click here for a video giving an introduction to consultancy.